The HagueThe Netherlands
2 - 7 November2014
15 SpeakersBest specialists
Inspired by the high standard of the earlier EUHOFA congresses, our committee had prepared the EUHOFA congress participants with a challenging theme and a powerful mix of academic value and a royal hospitality experience. We are proud to present you the general outlines for both.
Meet The Hague!
Let’s meet again
Dear Colleagues and Friends!
With great pleasure we present to you the theme and outline of our committee’s plans for the 53rd EUHOFA International Congress to be held in The Hague, the Netherlands in November 2014.
On behalf of the Dutch organizing committee,
Mrs. Jacqueline van der Zwan
Hospitality Experience Design
Hospitality is the art of giving somebody a genuine feeling of being welcome. Creating memorable hospitality experiences is becoming one of the leading differentiators in many industries and businesses. Creating and implementing innovative consumer centred concepts and service deliveries through Hospitality Experience Design - this is the main theme of the 53rd EUHOFA Congress.
The New Dutch Experience!
Conjuction with the academic theme, is is also our ambition to present the congress participants with a total hospitality experience that actually starts before the congress. Together with the students of ROC Mondriaan Schools for Tourism, Hospitality & Facility Services, and International Hotel Management, we hope to enrich the journey and congress experience of the congress participants in a personalized way. You may call it the New Dutch Experience!
Our invited specialists
As Vice-President of Operations he managed large hotel portfolios...
A senior lecturer Innovation and Imagineering at NHTV Breda University of Applied Sciences...
His research focuses on the design of (branded) experiences...
Professor of Future Hospitalities & Trendwatching
He holds a PhD in Industrial Engineering & Management Science...
a Senior Lecturer in Strategy Management & Marketing and a Research Fellow at Hotelschool The Hague...
Research activities & consultancy and training as associate of Hotelschool’s
Daphne Dekker is the chair of Hospitality, Personality and Behaviour.
Lead Researcher at the Academy of International Hospitality Research and more...
Holds the Chair Experience and Service Design at Saxion University of Applied Sciences and more...
Thanks for helping us!
- PowerPoint Mr. Michael Levie
- PowerPoint Mr. Carl Rohde
- PowerPoint Mr. Jan Huizing
- PowerPoint NHTV
- PowerPoint AHLEI
- PowerPoint Mr. Conrad Lashley
- PowerPoint Ms. Daphne Dekker
- Powerpoint Ms. Vis and Mr. Spoor
- PowerPoint Mr. Xander Lub
- link to videos on Euhofa's Youtube Channel
Photos Sunday 2-11-14
Photos Monday 3-11-14
Photos Tuesday 4-11-14
Photos Wednesday 5-11-14
Photos Thursday 6-11-14
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Read the latest news here!